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1.800.945.4701 (Toll Free) Fax: 1.888.212.5912 (Toll Free) Hours of Operation: Monday: 7 AM – 8 PM CT. Tuesday - Wednesday: 7 AM – 7 PM CT. Thursday - Friday: 7 AM – 5 PM CT. Payment and automated account information is also available 24/7. Your Social Security Number or Account Number will be required by our automated phone line. ako login